Felt lost many times due to the lack of communication and I knew a decent amount about the financing process. Everything looked great and the entire refinance should have been straight forward considering it was a HARP loan. T-Taylor was more than happy. Communicating with them is herendous- I have an entire inbox full of back and forth emails.
To be fair, eLend was ready to close by the end of July, but I was away on vacation, so they charged me points to extend my rate in order to able to close when I got back. Contacts mostly did not respond until the end of their day and rarely confirmed receipt of emails and materials without being prompted.
I have never been treated better by the everyone there. My Real Estate Letters is dedicated to creating letters that are clear, engaging and effective. No returned calls were made to me and no attempt was made to get my results. Unfortunately, my experience has been on the extreme other end of the positive reviews here and I instead found neglect and disrespect.
I have been working with this mortgage company and it has been an absolute disaster. Who knows why they sent that because here we are about 5 weeks later and STILL going through the process. They will not care that you are exhausted from the process and deserve answers. My father had a triple bypass heart surgery with Laser back in May and Dr.
A couple other notes: I have been going to Millenium now for a few years now and they are remarkable. I have been to an array of doctors across the country for my complicated issues to know when those who care about patients are true hearted, or just looking for more money.
Other than that, Sharon and Jessica were constantly updating me on the progress and potential next hurdles. They know exactly what to say and how to say it with style and expertise.
I was hearing different things from different people. They never even notified me, just found out because I have to follow up with them for updates.
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